Terms And Conditions

Overview

These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website. Please ensure to read over the terms and conditions in our website as to get a clear idea of the respective rights. Terms and conditions extend to all group tours, customized holidays, corporate tours, any other services and products for domestic, international or inbound organised by Para Mount Tourism.

Tour Itinerary

Para Mount Tourism reserves the right to change the itinerary before the tour departure or while on tour. The information about the same will be conveyed to the guests via email/ sms/ call or by the tour manager while on tour. Changes in the original tour itinerary can be caused by force majeure, fairs, festivals, weather conditions, traffic problems, cancellation or routing or overbooking of flights/ cruises/ railways, overbooking or closure of hotel, closure of entry of a sightseeing attraction etc. This unforeseen situation may attract additional charges which have to be borne by the guest.

Complaints

If you have any complaints regarding the holiday arrangements, then you have the right to complain to us at info@paramounttourism.org. We are eager to hear your complaints and solve to the best extent. You can specify the type of complaint in the mail and send us. Our customer service team will look at the issue and get back to you in a period of 24 hours. Your feedback helps us improve our services and provide a better experience for all travelers. Please include your booking reference and contact details for faster assistance.

Baggage And Belongings

Guests are advised to travel light, not to carry any valuables on tour and take utmost care of their baggage and belongings at all times. Guests should not leave their belongings like mobile, camera, laptop, jewellery, gadgets, passports, visa, tickets, currency, purses, bags etc. Guests are hereby made aware that they are solely responsible for their personal baggage and all kinds of belongings. The company will not be liable for any loss, theft, or damage to personal items under any circumstances. It is strongly recommended that guests purchase appropriate travel insurance to cover such potential losses.

Our Responsibility

We ensure to arrange each of the holiday arrangements with great care and attention. Para Mount Tourism is responsible for our employees, agents and suppliers at the course of travel. Other than that, we are not responsible for any criminal or violent act that takes place during the time of travel. You should act diligently and enjoy your holiday trip. We advise to stay away from all kind of illegal activities in your journey. Thus, in case of any issues faced by the guests at the time of availing the service, we shall not be responsible or liable for compensation of any kind of operational inefficiency, misrepresentations, acts, omissions, errors, warranties, breaches or negligence on part of any service provider.

Accommodation On Tour

Accommodation provided on the tour depends on the category of the tour. It may be in resorts, hotels, houseboats, tents, camps, dormitory, hostels, cruise, train, coach etc. The location of the accommodation generally depends on the tour program. Suggested names of the hotels/ type of accommodation mentioned in the tour program are always subject to availability. Similar type of tours may be accommodated in different hotels/ type of accommodation depending on the capacity and availability at the destination. Hotel membership rewards/ points if any cannot be earned or redeemed with hotels booked by the company.

Copyright And Browsing Licence

You acknowledge that all copyright, designs, database rights, trademarks, patents and all other intellectual property and material rights relating to our website is and remains our sole and absolute property. You are granted no right, licence or interest in or to our website content or any intellectual property rights in it. You are not allowed to modify, copy, distribute, transmit, publish, transfer or sell any of our website content or use our website for any commercial purpose, including any advertising or advertising revenue generation activity on your website or any other medium from your end.

Privacy Of Information

Personal information shared by the guest which is necessary for processing the booking is confidential. Para Mount Tourism will need to use guest’s personal information which may include each guest’s name, age, birth date, address, phone number, email ID, Aadhar number, PAN number, passport number and additional personal information like religion, health & mobility status, medical history, dietary preferences etc. To process your travel arrangements this personal information may be passed on to consulates, embassies, visa facilitators, tourism organizations, customs/ immigration authorities, airlines, cruises, railways, hoteliers, destination management companies, marketing & communication service providers (for sms, email, WhatsApp), associates & partners, Tour Managers, co travellers (to a limited extent) etc.

Trademarks

The name, logos, symbols, slogans, trademarks, service marks, creatives displayed on our website. It is protected under laws and cannot be reproduced, copied, used either alone or in conjunction or combination with other trademarks, logos or otherwise in any manner which may be confusing or misleading. It also does not grant anyone a license, right or authority to utilize it in any manner. Any unauthorized use of the same, without the prior written permission and consent of Para Mount Tourism, will be in violation of the applicable laws and it will lead to an appropriate legal action.

Contact Information

For any query or complaint about our website or Terms And Conditions, you may contact us at any time.
Phone Number :+91-8807205658
Address : 30, 1st Floor, Venkatachala Achari Street, Kandappa St, Perumalpet, Purasaiwakkam, Chennai, Tamil Nadu, 600007.